Speed. Security. Support. Everything you need to keep your WordPress website in tip-top shape.
Website Care Plans are designed to ensure your site loads quickly, isn’t commandeered by nefarious hackers, and continues to work the way you (and your customers) need it to. Even better, all this happens without you needing to learn new skills or waste time on routine maintenance.
On the internet, every second counts costs.
Research shows that every 1 second delay in page load decreases customer satisfaction by 16 percent, page views by 11 percent and conversion rates by 7 percent.
We optimize your conversions and minimize visitor dissatisfaction with…
Hackers: Pesky guests who show up uninvited and pop all your balloons.
Just replace “pop” with “steal,” and replace “balloons” with “your customer’s private data.” Website hacks take many forms: stealing data, infecting with malware, and redirecting visitors to…*cough* unsavory… websites are just a few versions. It’s all bad.
We implement strict measures to bounce those party crashers before the damage is done. Stuff like…
We’re not experts at what you do, so it’s okay if you’re not an expert at what we do.
There will likely come a time (maybe several times) when you need to ask a question or even get hands-on help with updating content or adding features. Care Plans are built with that in mind.
We offer various levels of support based on your anticipated needs, including…
A Website Care Plan saves you time administering one of your business’s most valuable assets. These plans are specifically designed to keep your website protected and running smoothly.
Website Care Plans include loads of preventative care. However, in the event that your website has a major issue, we will be there by its side, communicating with the web hosting company on your behalf. We do not guarantee that your website will not be hacked, but we will do everything within our power to prevent it. And, if a crisis ever occurs, we’ll be there to assist in the restoration and cleanup of the website with one of our backups.
Glad you asked! Content updates as well as small design improvements, features, and tweaks are the most common requests. However, anything that fits within your monthly support time is free game. We just ask you to be aware that requests for new features to your website will likely result in a formal quote as those commonly go over the monthly dedicated time.
No, we don’t provide email support. The reason behind this is that we want to focus on one thing and do that one thing – your website – really well. We strongly recommend you use Google Apps for Work or Microsoft Office 365 to host your email.
Yes, you can. But we cannot switch plans more than twice per year.
If you’re not sure which to choose, or if you want to see for yourself what we can do for you, you can start with the Basic Plan and upgrade at a later date.
You can! After we build the site, we’ll hand you the keys and are you’ll be in control. There are tens of thousands of great tutorials and online. So, if something goes wrong, you can learn how to fix it with a little time and patience.
It’s like car maintenance. Some folks enjoy learning and tinkering. Others prefer to trust the professionals and invest their time in other things.
Absolutely. We are all about a relationship with you and your website. Although we would hate to see you go, we know financial needs weigh on many decisions and don’t want to lock anyone in. Request a cancellation via email to hello@convertcraft.com, and we will immediately stop the next payment.
ConvertCraft Digital Marketing is a marketing agency based in Greenville, SC, and serving businesses everywhere. We help small businesses grow by clarifying their message and creating effective, high ROI marketing (websites, sales funnels, and more).
