website care plans
Speed.
Security.
Support.
That’s what you get with a Website Care Plan.
Website Care Plans are designed to ensure your site loads quickly, isn’t commandeered by nefarious hackers, and continues to work the way you (and your customers) need it to. Even better, all this happens without you needing to learn new skills or waste time on routine maintenance.
We’ll focus on your site, so you can focus on your business.
Speed.
On the internet, every second counts costs.
Research shows that every 1 second delay in page load decreases customer satisfaction by 16 percent, page views by 11 percent and conversion rates by 7 percent.
We optimize your conversions and minimize visotrs satisfaction with
- Snappy, dedicated hosting
- A premium CDN with 34 data centers
- Pro image optimization
- Weekly database cleaning & optimization
- Uptime monitoring
Security.
Hackers: Pesky guests that show up uninvited and pop all your balloons.
But replace “pop” with “steal” and replace “balloons” with “your customer’s private data.” Website hacks take many forms: data theft, malware infecting, and redirecting visitors to… *cough* unsavory… websites are just a few versions. It’s all bad.
We implement strict measures to bounce those party crashers before the damage is done. Stuff like…
- Frequent updates
- Premium SPAM blocker
- Daily security scans
- Nightly backups
- Web Application Firewall (WAF)
- And more…
Support.
We’re not experts at what you do, so it’s okay if you’re not an expert at what we do.
There will likely come a time (maybe several times) when you need to ask a question or even get hands-on help with updating content or adding features. Care Plans are built with that in mind.
We offer various level of support based on your anticipated needs, including…
- Email & phone support
- Hands-on development time
- Discounted development fees
- Monthly meaintenance reports
Affordable, Accessible Plans
View pricing table on desktop.
- SPEED
- Fast, Managed Hosting*
- Content Distribution Network (CDN)Premium CDN with numerous data centers means your site is always being delivered from a location near your visitors.
- Pro Image OptimizationAutomatically compress, resize, and scale images to prevent slow loading. Automatically convert images to the next-gen WebP format for even better speeds.
- Database Cleaning & OptimizationRegular cleaning of your website to keep it running fast and smooth.
- Uptime Monitoring24/7 monitoring to make sure your site is always available for your customers.
- SECURITY
- Plugin, Theme, and Core UpdatesFight back against malware and enjoy peace of mind knowing your site is running the latest, greatest, most secure software.
- Premium SPAM BlockerSPAM is annoying. So is constantly telling the internet, "I am not a robot." We use a premium service that blocks spam without disrupting your visitors.
- Daily Security Scans +Brute force lockout, malware scanning, and more security measures to keep your site secure.
- Nightly BackupsBackups provide an extra layer of protection in the event of a catastrophic event happening to your website.
- Premium Plugin LicensesWe pay over $1,000/year for access to plugin updates and support. You'll have access to our growing library of plugins you need as a Care Plan member.
- Web Application FirewallThe ultimate way to stop cyber attackers BEFORE they reach your site.
- SSL (Green Padlock)Show visitors (and Google) you’re trustworthy and authentic.
- Auto-Updating, Always Compliant PoliciesStay compliant and avoid lawsuits with attorney-drafted Privacy Policies that update whenever the laws do.
- SUPPORT
- Support ChannelsSomething not working quite right? Give us a holler.
- Hands-On Content/Development TimeSomething not working the way you want? Need to tweak something? The Pro plan includes an hour of monthly development time at no additional cost.
- Additional Hands-on TimeSomething not working quite right? Want an extra feature? The Pro plan includes an hour of deeply discount development time.
- Scan for Broken LinksBroken links are bad for SEO and bad for visitors. We find those broken links and fix them (when possible) or alert you so you can find alternative.
- Monthly Maintenance ReportMonthly reporting so you can rest assured everything is under control.
- No Long-Term ContractsNothing to lose with no minimum contracts.
- E-COMMERCE SITES
Basic
- +$6/month
- Email
- $85/hr
- +$40
Pro
- Included
- Email or Phone
- 1 Hour
- $65/hr
- Included
*The included hosting plan is perfect for 90% of our clients. Some complex or high traffic sites may require beefier hosting for an additional $15.
Care Plan FAQs
A Website Care Plan saves you time administering one of your business’ most valuable asset. They are specifically designed to keep your website running smoothly and protected.
Website Care Plans include loads of preventative care. However in the event that your website has a major issue, we will be there by it’s side communicating with the web hosting company on your behalf. We do not make guarantees that your website will not be hacked, but we will do everything within our power to prevent it, as well as assist in the restoration and cleanup of the website with one of our backups.
Glad you asked! Content update, small design improvements, features tweaks are the most common requests. However anything that can fit into your monthly support time is free game. We just ask you to be aware that requests for new features to your website will likely result in a formal quote as those commonly go over the monthly dedicated time.
Yes, you can. But we cannot switch plans more than twice per year.
If you’re not sure or if you want to see for yourself what we can do for you, you can start with a basic plan and upgrade at a later date.
Of course you can, after we build the site you are handed the keys and you are in control. Before you decide, a couple of questions to consider: do you service your car yourself? Do you have time? Wouldn’t you rather be focusing on your business?
Absolutely. We are all about a relationship with you and your website, so we would hate to see you go but we know financial needs weigh on many decisions and don’t want to lock anyone in. Request a cancellation via email to hello@convertcraft.com, and we will immediately stop the next payment.