website care plans
We focus on your site, so you can focus on your business.
Your car, house, office or shop all need regular maintenance. Your website is no different.
Unfortunately, some small business owners have a “set it and forget it” mentality about their website. That works just fine until someone hacks the site and sent offensive emails to customers on your behalf.
…Or worse, you wake up one morning to find an obscene picture replacing your homepage. Yikes.
Caring for your website is a high ROI investment.
But what if you never get hacked? Would a Care Plan still be worthwhile?
Definitely.
Care Plans include incredible security, but they also include premium hosting, secure backups, support tasks, speed optimization, premium plugin licenses, and more!
We take care of your website so you can take care of your business.
We’ve got you covered.
Keep it clean.
We’ll make sure your site is cleaned up and optimised. We’ll update your software and fix broken links, helping you run your business smoothly.
Keep it safe.
Stay safe 24/7. Our premium security features will protect your website from potential hackers and attacks, report any suspicious activity and track your website’s uptime.
Keep it growing.
We help you set up goals and milestones with strategy sessions, monthly reports and online training. We’ll work with you to grow your business online.
Available Plans
- WordPress, Theme, and Plugin UpdatesFight back against malware and enjoy peace of mind knowing your site is running the latest, greatest, most secure software.
- Monthly Support TimeEmail support when you need it. Can be used for problems, questions and content updates.
- Scan & Fix Broken LinksBroken links are bad for SEO and bad for visitors. We find those broken links and fix them (when possible) or alert you so you can find alternative.
- Web Application FirewallThe ultimate way to stop cyber attackers BEFORE they reach your site.
- Premium SPAM ProtectionSPAM is annoying. So is constantly telling the internet, "I am not a robot." We use a premium service that blocks spam without disrupting your visitors.
- Daily BackupsOff-site backups provide an extra layer of protection in the event of a catastrophic event happening to your server.
- Malware Scanning +Brute force lockout, malware scanning, and more security measures to keep your site secure.
- Database Cleaning & OptimizationRegular cleaning of your website to keep it running fast and smooth.
- Premium Plugin LicensesWe pay over $1,000/year for access to plugins that you'll enjoy FREE as a Care Plan member.
- Uptime Monitoring & Performance Scans24/7 monitoring to make sure your site is always available for your customers.
- Monthly Maintenance ReportMonthly reporting so you can rest assured everything is under control.
- No Long Term ContractsNothing to lose with no minimum contracts.
- Marketing Strategy & CoachingRegular contact for accountability and advice so you know you're not barking up the wrong tree.
- SSL included (HTTPS)
- Fast, Managed Hosting
Maintain
$59per month
- Monthly
- Server-side Only
- Annual Review Call
Manage
$119per month
- Weekly
- 1 Hour
- Server-side & Offsite
- Quarterly Review Call
Maximize
$249per month
- Weekly
- 2 Hours
- Server-side & Offsite
- Monthly, 1-Hour Call
Care Plan FAQs
A Website Care Plan saves you time administering one of your business’ most valuable asset. They are specifically designed to keep your website running smoothly and protected.
Each care plan is designed to be a monthly plan, and as such we reserve your place in our queue and resources each month. However, the “Manage” and “Maximize” plans do rollover up to 5 hours.
Our website care plans are preventative care, so we do our best to prevent anything from happening. However in the event that your website has a major issue, we will be there by it’s side communicating with the web hosting company on your behalf. We do not make guarantees that your website will not be hacked, but we will do everything within our power to prevent it, as well as assist in the restoration and cleanup of the website with one of our backups.
Glad you asked! Content update requests and small design improvements are the most common requests, however anything that can fit into your monthly support time is free game. We just ask you to be aware that requests for new features to your website will likely result in a formal quote as those commonly go over the monthly dedicated time.
Sometimes it can seem like WordPress releases a new version or patch every second day. This is a good thing, as popular as WordPress is with business owners like you, it is equally popular for hackers to have a good go. That is why updating WordPress with each version is the single best way to ensure you are protected.
No, we don’t provide email support. The reason behind this is that we want to focus on one thing and do that one thing really well – Your website. We strongly recommend you use Google Apps for Work or Microsoft Office 365 to host your email.
Yes, you can.
If you’re not sure or if you want to see for yourself what we can do for you, you can start with a basic plan and upgrade at a later date.
Of course you can, after we build the site you are handed the keys and you are in control. Before you decide, a couple of questions to consider: do you service your car yourself? Do you have time? Wouldn’t you rather be focusing on your business?
Well, Yes and No. We will always be here to help out, though we can’t be on call. That wouldn’t be fair to the clients subscribed to our service. You will miss out on the little extras we provide to our subscribed clients, though these are always available to purchase if and when you need them.
Absolutely. We are all about a relationship with you and your website, so we would hate to see you go but we know financial needs weigh on many decisions and don’t want to lock anyone in. Request a cancellation via email to jay@boldmoveintl.com, and we will immediately stop the next payment.
